Embedded Files
Your organization is abuzz with activity. Throughout the day, professionals perform their craft at a high level. Tracking every moment of activity and collaboration isn’t just unrealistic - it’s unnecessary. High performing organizations thrive on autonomy, while centralized decision making often leads to delays and inefficiencies.
Having the right information in the right place at the right time prevents disruption. Let’s explore an example.
See Something, Say Something?
See Something, Say Something?
You’re navigating your company’s web application and you spend about 10 minutes carefully filling out and submitting a configuration form. You click “save” but instead of saving the data like it usually does it shows a big red “Error!”. A bug! This particular page isn’t anything show-stopping, but definitely something a client will notice if left unfixed for too long.
Do you do something? Or simply ignore it? You’ve got to do something. What’s your next step?
You decide to file a bug. That takes time, so before you proceed, you reach out to Nance. She knows a lot about the website. She’s busy at the moment, so you don’t get her attention immediately. The message distracted her, but she can’t type a response to you during the meeting.
Hearing nothing after a few moments, you move on. Next, you capture “steps to reproduce” before you forget how you triggered the bug. Capture a few screenshots. Write a few statements describing the action. Fill in some required details in the ticketing system. You are not happy that the bug exists, but you’re proud that you stepped up and did something to make the website better! So you share the bug in a team channel, hoping to get some attention on it. Twelve people get a notification that a bug was found.
Problem is, the bug was already discovered yesterday and the team is already underway getting the fix deployed. After a few moments, someone responds to the message politely pointing to the fix and release notes. Nance checks her messages and sees that you reached out. She informs you that the bug was already identified and is already underway.
Great intentions, but this distraction caused by unknown information just cost you and your team valuable focus time. Can’t this be avoided?
Readily-Accessible, Relevant Expertise
Readily-Accessible, Relevant Expertise
Expertise exists across your company, but that doesn’t mean it’s easily accessible. It’s impractical for everyone in the organization to constantly keep up with all activity and information every hour of every day. Even knowing who the experts are is difficult. Cal Newport refers to this as the “hyperactive hive mind”. It's mentally taxing and puts a significant drag on your organization.
AI is a wonderful advancement in so many ways, but AI solutions to this problem miss the mark. They claim to do the heavy lifting for you, but fall short in relevance and precision. Relevance and correctness continue to be a challenge to AI that is fraught with bias and hallucinations which requires human verification. Especially for highly innovative and context rich organizations.
With Entalas, you get the “just the right” information at “just the right” time. Reliable, precise, curated by real people. Other tools have you jump through several hoops to get information only to find out that information is unreliable. You want to surface relevant information right when you need it without the imprecision of AI based solutions. Entalas provides context-rich information sourced from your organization’s experts in the right place at the right time.
Take efficient action with confidence. Contact us to find out more!
References:
On Productivity and Remote Work https://calnewport.com/on-productivity-and-remote-work/
When AI Gets It Wrong: Addressing AI Hallucinations and Bias https://mitsloanedtech.mit.edu/ai/basics/addressing-ai-hallucinations-and-bias/
Page updated
Report abuse